Warranty & Complaints

If you want to cancel your order, it's good to take action quickly! Please contact us directly on 0031 345 501 501.
Who knows, you might still be on time and our specialists have not yet started working on your assignment.

Guarantee

The legal guarantee applies to all items that you buy from us. Legal guarantee means that a product is or must do what the consumer can reasonably expect from it. There is no fixed legal warranty period: you must be able to use the product in a normal way for a certain period of time. The duration of the warranty depends on the brand, price and lifespan of the product. Is a defect already present upon delivery of the product? Then you are entitled to repair or replacement. Business buyers must be able to prove themselves that the seller has delivered a faulty product. In the case of consumer sales, the burden of proof for the first six months rests with lintzagenopmaat.nl.

Complaints

It can always happen that something does not go quite as planned. We recommend that you first notify us of any complaints by sending an email to info@lintzagenopmaat.nl.
If this does not lead to a solution, it is possible to register your dispute for mediation via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being handled elsewhere, you are free to file your complaint via the European Union platform.