20 juli 2021
Your privacy is of great importance to Custombandsaws. We therefore adhere to the privacy law. This means that data is safe with us and that we always use it properly. In this privacy statement we explain what we do at Custombandsaws with information that we may learn about you.
If you have any questions, or want to know exactly what we keep track of you, please contact email@example.com
Our website uses both functional and tracking cookies.
When you visit our website for the first time, we show a cookie notification with an explanation about the cookies. We will hereby ask you for your consent to the use of these cookies. In our cookie statement we show which cookies we use for what purpose. It is possible to pass on a separate permission per cookie category, use the relevant check box for this.
Do you no longer wish to receive these cookies on our website? Then change your cookie preference in our cookie statement.
We use Google Analytics to keep track of how visitors use our website. We have signed Google's "Data Processing Amendment". It contains strict agreements about what they are allowed to keep. We have not allowed Google to use the obtained Analytics information for other Google services. We let Google anonymize the IP addresses. You give permission for this by with the cookie detector.
You can ask us questions or make requests by e-mail. For this we use your name, e-mail address and telephone number. We need these to contact you. We store this information depending on the nature of the form or the content of your e-mail necessary for the complete answering and processing.
Become a customer
When you become a customer with us, we use your personal data to provide you with the best possible service. For this we use your name and address, company name, e-mail address, telephone number, billing address and payment details. We need this because of the contract we conclude with you. We keep this information until your order has been completed and seven years after that (which is the legal retention obligation).
Certain parts of our service require you to register first. You will then need to provide information about yourself and choose a username. We use this to create an account, which you can log in to with that username and a password of your choice. For this we use your name and address, company name, e-mail address, telephone number, gender (for the salutation), billing address and payment details. We do this on the basis of your permission. We keep this information so that you do not have to enter it again and again and so that we can approach you more easily if necessary for the service. You can change the information via your account whenever you want.
When you place an order with us, we use your personal data to handle it properly. We may then give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company. For this we use your name and address, company name, e-mail address and telephone number. We need this because of the contract we conclude with you. We keep this information for two years after your order has been completed and seven years after that (which is the legal obligation to retain).
It is possible that we send you information about relevant developments, new services or vacancies. If we do this, this will mainly be by email, social media and sometimes by post or by phone. You can object to this promotion at any time. Every letter tells you how. Each email contains an unsubscribe link. You can block us or use the unsubscribe option. You can also indicate this when you are called.
You can subscribe to our newsletter. Here you can read news, tips and information about our products and services. You can cancel this subscription at any time. Every newsletter contains an unsubscribe link. Your email address will only be added to the list of subscribers with your permission. This data will be kept until you cancel the subscription.
Provision to other companies or institutions
We sometimes engage third parties for the performance of our services. We only pass on your data to other parties if this is really necessary for our services or if the law says that this is necessary. Examples are: our IT service providers who support us in the event of problems, marketing parties who help us with our marketing, delivery partners who deliver your goods or that we can report fraud to the police if we suspect fraud. Supporting parties only get access to your personal data if they provide you with a service on our behalf.
Some partners are located outside the European Union (think of Google Analytics and Youtube). We have strict agreements with them and they must comply with European privacy law. We always ask for your permission before they receive your data.
Security of personal data is of great importance to us. To protect your privacy, we take the following measures:
Changes to this privacy statement
When our service or business operations change, we must of course also adjust the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately.
View, change and delete your data
If you have any questions or want to know what personal data we have about you, you can always contact us. See the contact details below.
You have the following rights:
Please note that you always clearly indicate who you are, so that we can be sure that we do not change or delete data from the wrong person.
To file a complaint
If you think that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.
Beusichemse Broeksteeg 1
4112 PJ Beusichem
+31 345 501 501